FAQ - Appalachian Standard

We are always here to answer any of your order, hemp, and CBD questions. If you can't find the answers here, please contact us or email us at customerservice@ross.farm. Yeehaw!

Is your packaging discreet?

We deliver all of our goodies in basic USPS priority shipping boxes. The return address is made out to Appalachian Standard and does not mention anything about CBD or hemp. The products also all come in heat sealed, smell-proof packaging inside of the box. 

Do you ship internationally? 

We ship to all 50 states but due to global shipping regulations and restrictions we are unable to ship out of the country at this time. 

Can you ship to my state?

Our products are legal to ship to all 50 states because they have less than 0.3% Delta 9 THC, which is the federal limit. With that, we just suggest checking with your state/regions regulations and laws regarding CBD. Hemp is an ever-changing industry and subject to changes at the state level. We encourage you to know the laws in your region or state. Upon purchase you assume all responsibility of the product and hold Appalachian Standard LLC exempt from legal responsibility for one’s actions.

Can I ship my package using FedEx or UPS instead?

Not at this time. USPS is the safest company for us to ship with because unlike private carriers they need a warrant to open any package. Due to the nature of our products we are unable to ship with private carriers to ensure that our packages make it safely to you.

When will I receive my order?

Due to increased safety precautions and an amazing influx of love and support for our little farm, our current processing lead time is 2-5 business days. This window does not include weekends. Your Priority shipping time begins when your order has left our facility and is in USPS’s hands. We are working hard to narrow this window and get our handcrafted goodies to you as fast as we can!

Will I receive an order confirmation?

An order confirmation will be sent to the email address you provided once you have completed your order. If you do not receive a confirmation email, please reach out to customerservice@ross.farm and we can support you in getting your order information.

How do I track my package?

Once your order has been processed, we will print your shipping label and you will receive a notification email with a USPS tracking number. 

What do I do if my information (address, email, name, phone number) is incorrect?

Please email customerservice@ross.farm with the correct information and we will update your order, if time permits. If you entered the incorrect shipping address and your order has not been processed, there may still be time for us to correct the mistake before we print your shipping label. We recommend reaching out within 48 hours of placing the order if you notice any incorrect information. Be sure to double check your shipping info both before and after placing your order. Lead times for processing are subject to change so we can not guarantee that we will be able to make these changes in time. 

Can I change, remove, or add something to my order? 

As long as the shipping label has not been printed or assigned, we are able to edit orders. Email
customerservice@ross.farm with your desired changes within 48 hours of placing the order. We can not guarantee that we will be able to make changes to your order in time and we will work to accommodate your requests if time permits. 

How do I cancel an order?

Please email customerservice@ross.farm within 48 hours of placing the order. If your order has not been processed yet, we are more than willing to make these changes for you. Once your shipping label has been printed, we no longer have the ability to cancel your order for you.

What is your return policy? Exchange policy?

Due to Covid-19 precautions and the nature of our product, we are not accepting returns or exchanges at this time. The only exception to the rule would be if we sent you incorrect item(s) or if an item is defective. If this is the case, please reach out to customerservice@ross.farm to allow us to correct our mistakes. 

What does “in pre-shipment” mean?

Once we print your shipping label, packages typically spend 1-3 days being handcrafted before getting picked up by the USPS. If your USPS Tracking Info is showing your package as being in “pre-shipment” it means it is currently being processed and should be scanned in at the nearest hub within the next
couple of business days. Email customerservice@ross.farm if you notice your order has been in pre-shipment for longer than 10 business days (not including the weekends).

USPS cannot locate my package, what do I do?

Appalachian Standard is not responsible for replacing lost packages due to USPS, nor are we responsible for replacing stolen or misdelivered packages. Please double check the shipping address on your confirmation email for your order. If the information is correct, we recommend filing a claim with the USPS. Please forward your correspondence with them to customerservice@ross.farm for more support. 

My tracking info says my order has been delivered but it’s not here. What do I do?

We recommend double checking to make sure your package was sent to the correct address. If it’s correct, please wait 2-5 business days (not including weekends) before reaching out to customer service. Sometimes, delivery notifications are sent early due to weather, traffic, and other unforeseen circumstances. You can also reach out to the post office to see if they have any additional  information on the whereabouts of your package. After 5 business days, if you still have not received your package or given any updates from your post office, email customerservice@ross.farm. Appalachian Standard is not responsible for replacing lost, stolen or misdelivered packages but we will do what we can to help! 

My package is being returned to the sender/failed to deliver! What should I do?

Review your confirmation emails or USPS tracking information to make sure your package was sent to the correct address. Be sure to check for missing apartment/ unit numbers as this is a common reason as to why packages are returned to the sender. Email customerservice@ross.farm with your order number and correct shipping address or an updated address if applicable. Appalachian Standard is not responsible for errors made at checkout but we are happy to do what we can to help you receive your goodies! 

My package is “arriving late.” What’s up with that?

We are noticing some major slowdowns with the USPS due to COVID-19. Unfortunately, this delay is out of our control. If your tracking info says your package is “Arriving Late,” it may mean that your package was accidentally put on the wrong postal route and is currently being rerouted back to you. We recommend reaching out to the post office for clarity about the whereabouts of your package, as they may have more information than us. If your package hasn’t moved for 10 business days (not including weekends) and the post office is unable to locate your package, email customerservice@ross.farm for more support.

I received my order and my items are damaged/ missing/ incorrect. What should I do?

Email customerservice@ross.farm with your order number, a picture of the corresponding packing slip, and the items included in your order. If your items are damaged or incorrect, please also provide pictures of the items themselves for quality control purposes. We’re happy to replace incorrect, missing, or products
damaged in transit so long as we are notified of the issue within 30
days of when you receive your order.

Do your products contain THC?

All of our products are full
spectrum, meaning there is a trace amount of Delta-9 THC (Below the
federal limit of 0.3%) and all sorts of other amazing cannabinoids. All
of our products are extensively tested by professionals 

What is the difference between CBD hemp and “marijuana”?

To start, the word marijuana is not
an actual scientific term, but a slang term that refers to high-THC
cannabis. The difference between our CBD hemp and “marijuana” is that
the latter contains high amounts of Delta-9 THC. This is the molecule
that makes people ‘stoned’ and modern cannabis has been selectively bred
so that the plant produces high amounts of it. Hemp and “marijuana” are
the same species of plant, but “marijuana” is hemp that contains high
THC. THC is one of many Cannabinoids, as is CBD. Instead of selectively
breeding plants that produce higher levels of THC, CBD hemp plants are
selectively bred to produce high amounts of CBD instead. For example, a
hypothetical high-THC cannabis strain might contain 15% THC and 0.2% CBD
while our CBD hemp flower contains just the opposite — something like
15% CBD and less than .3% THC by weight (this is the federal limit). 

Will CBD hemp make me feel high or stoned? 

CBD is not psychoactive, meaning that
using CBD does not create a ‘high’ sensation like THC. Despite their
similar chemical structures, CBD and THC don’t have the same
psychoactive effects. The sensations that an individual experiences will
vary from person to person depending on many different variables such
as tolerance, frequency of use, the amount of product taken, etc. The
effects of CBD are more subtle than THC and include feelings of
relaxation, well-being, and calmness. 

What does full spectrum mean?

The term Full Spectrum
relates to the hemp extract that is as close to the original plant as
possible. These extracts contain dozens of cannabinoids and terpenes,
not only CBD but CBG, THC, CBN, CBC, myrcene, pinene and many more
organic compounds found naturally in the hemp plant. An assortment of
cannabinoids and terpenes can contribute to the “entourage effect”
whereby various cannabinoids and terpenes can work synergistically to
enhance the effects of each other. 

What’s the difference between Full Spectrum, Broad Spectrum, and Isolate?

Full Spectrum: We exclusively
sell this type of CBD product. When a product is full spectrum, it means
that the extracts or tinctures are not altered in any way, preserving
the Full Spectrum of cannabinoids, terpenes, and flavonoids exactly as
it occurs in the plant. This includes trace amounts of THC (below the
federal limit of 0.3% by weight). Having an assortment of cannabinoids
and terpenes can contribute to the “entourage effect” whereby various
cannabinoids and terpenes can work synergistically to enhance the
effects of each other.

Broad Spectrum: A broad spectrum product is one that contains CBD as well as other plant compounds but does not contain any trace of THC. 

Isolate: CBD Isolate is CBD
that has been extracted from the plant and then processed a variety of
ways until what is left is pure, crystalline CBD with no other compounds
from the plant. This is useful for those who are subject to THC drug
testing but does not allow for the full entourage effect that is
specific to Full Spectrum. 

Is it possible to take too much CBD?

In terms of an ‘overdose’, no. In
order for CBD to be toxic to your system, you would have to ingest
almost 20,000 mg of CBD in a short amount of time. That would be the
equivalent of eating 1333 Boujee Bears in one sitting!!

If you are new to CBD and unsure how
much to take, we recommend starting with a small dose, evaluating the
effects, and increasing dosage from there as necessary. Typically a
normal dose on the lower end is anywhere from 15-25mg of CBD. Often,
people with more severe conditions may find that a higher dose of
50-100mg is needed for full relief. Again, if you are new to CBD we
recommend working your way up to this level of dose if you feel it is
necessary after taking a smaller amount. You may find that the lower end
dose works well for your individual needs.

What is a COA and where can I find that information?

A Certificate of Analysis, or COA, is
a document that establishes that a product was analytically tested by a
licensed third-party lab and meets specifications of safety and
quality. Results are issued in the form of a Certificate of Analysis for
each individual product.

It seems like the CBD products aren’t working? 

An individual’s correct dosage of CBD
depends on the severity of the symptom being treated. We can not
diagnose or prescribe CBD for any medical reason and recommend reaching
out to a trusted medical professional for all medical advice. For best
results, CBD should be used on a regular basis to achieve full effect.
We recommend starting with a small dose and adding more over time until
you find the amount that works for you!

Can I use CBD in conjunction with other medications?

You should always consult with a
medical professional if you are already taking prescribed medications to
make sure CBD will not have any adverse interactions. 

What is the best method of taking CBD for me?

Each method offers a different
experience and we recommend trying different methods until you find what
works best for your needs! See the questions below for a more detailed
breakdown of each of our offerings.

What are terpenes?

Terpenes are a major component of
plant resins and the primary ingredient of a plant’s essential oil. A
plant’s “terpene profile” determines much of its taste, smell, and
effects. For example, the terpene Limonene gives the plant a citrus-y
taste and aroma, and is found in actual citrus fruits as well. Pinene
has a piney taste and is what gives pine trees their distinct smell.
Myrcene is the most common terpene among hemp and cannabis plants and is
also found in hops, thyme, and lemongrass. It has a peppery taste that
some describe as spicy. The effects and interactions of these terpenes
is an exciting area of cannabis/hemp research! 

Will CBD increase my anxiety or create paranoia?

Because there is such a small amount
of THC (Below the federally legal maximum of 0.3%) present in our full
spectrum goodies, there is not a psychoactive high from using any of the
hemp babes. The beauty of CBD is that studies have shown it to provide a
sense of peace and well-being rather than worsening anxiety. Since everyone is unique, results and experiences may vary. 

Will this appear on a drug test?

All our products are full spectrum,
so they have less than the federally legal maximum of 0.3% Delta 9 THC. 
It’s a bit of a grey area if the cannabinoids will appear on a drug
screening as it depends on quite a few variables like the sensitivity of
the test, your metabolism, the rate at which you are using the
products, etc. Appalachian Standard is not responsible for any failed
drug test. We wish we could give you a more straightforward answer and
unfortunately there are too many variables at play for us to make any

Will CBD give me the “munchies”?

The increase in appetite known
colloquially as “the munchies” is specific to THC and is not a side
effect of using CBD. The amounts of THC present in our products are not
sufficient to induce this response.

CBD-rich products may not directly
give you the munchies, but can put you in a better mood, which can lead
to enjoying yourself with a delicious and healthy meal. CBD doesn’t
interact with the CB1 receptor the same way that THC does, so it may
have an indirect impact on your appetite. For people who experience
abdominal issues due to inflammation, CBD can assist with that to the
point that it can prompt a return of appetite.

Can I use CBD products while nursing or pregnant?

We strongly recommend consulting your
physician on the use of CBD while pregnant or nursing. Research has
focused primarily on THC as opposed to CBD but studies have shown that
since CBD is fat-soluble it can be expelled through your breast milk. 

Can people under 21 years of age use CBD?

Hemp is still in its early stages of
regulation. You may have noticed discrepancies between different
companies. For example, some CBD hemp shops sell to customers aged 18+
while others are 21+. The reason we say our products are for those aged
21+ is to stay in line with cannabis legalization norms. We want to be
prepared for the day when both CBD and
THC cannabis are federally legal, and when that day comes it will be a
controlled substance like alcohol. We want to continue growing our
gorgeous ladies for as long as possible so we are committed to selling
our hemp responsibly and ethically. If you would like to visit our farm
in North Carolina, we can sell to 18 and up because that is allowed by
this state. 

Can I give CBD to my child?

If you are thinking of giving CBD to
your child, we strongly recommend checking with a trusted physician
first. As a general rule, we only sell to customers aged 21 and up so we
are not at liberty to make any recommendations for use by minors. 

Can animals use CBD?

Is your animal friend feeling stressed during these tough times? Look no further! The long awaited Pet formula Tincture has arrived! We want your fur-babies to feel the sweet relaxation and pain relief from our goodies, just like you do! 

This 15ml 250mg Greenhouse Blend Tincture can be mixed into their food, treats, or taken on its own.  

These natural babes contain only two essential ingredients, and nothing else!

Full Spectrum Hemp Flower Extract

Premium, Organic MCT Oil

How much CBD do I give my pet?

Although the weight of your dog
doesn’t always correlate with how much CBD he/she needs, it’s a good
starting point when figuring out an ideal dose. We generally recommend
starting with a minimal dose of 1 mg of CBD per 10 pounds of body
weight. It’s best to start small and work your way up as necessary to
find the correct dosage for your pet. Please reach out to your
veterinarian to ask about interactions with other medications. 

What is a Tincture?

The Tinctures are a concentrated oil, intended to be used sublingually (under your tongue) and then swallowed. There are many benefits to using a tincture as opposed to combustion/inhalation. It takes longer for CBD to hit the bloodstream this way, but the effects are more subtle and last longer compared to combustion based methods. This makes tinctures great for conditions that
are constant like chronic pain etc. Tinctures work best when used regularly (like a daily vitamin) to maintain an overall sustaining calm. 

How do I use the tincture?

Tincture is sublingual and absorbed into the sublingual artery by being held under the tongue for 30 seconds to a minute and a half before swallowing. We find that for best results the tincture should be taken on a regular basis with a consistent dosage. If you are not seeing your desired effects after using the tinctures regularly over a few weeks to a month, you may need to increase your dosage. For personal dosing advice we recommend you talk with your healthcare professional. If you are new to CBD tincture, check
out the blog or Youtube video below for more information! 

Blog:  https://setthestandard.home.blog/2019/12/05/how-much-cbd-to-take/  

Youtube: https://www.youtube.com/watch?v=QfgJ6s38mgs&t=3s

What does the tincture taste like?

Our tinctures do not contain added flavors so they taste earthy with mild hints of the hemp ladies themselves. We offer a range of different concentrations of tincture so
the higher concentrations will have a more pronounced taste than the lower concentrations. 

What are the Ingredients in our Tincture?

Our tinctures consist of two ingredients: Supercritical CO2 extracted CBD Crude Oil & Organic MCT oil. 

What is MCT oil?

MCTs, or medium-chain triglycerides, are a type of saturated fat. They are a natural component of many foods,
including coconut oil and palm kernel. We use organic MCT oil derived from coconuts because it’s better for the environment than MCT made from palm oil. Using MCT oil, as opposed to regular coconut oil, allows the
CBD to be more bioavailable  which means it is absorbed into the body at a higher rate. 

How do I know how much tincture to take? 

All of our tinctures contain the same full spectrum CBD extract mixed with MCT oil, the difference is how concentrated a certain tincture is. The CBD dose you take should stay about the same — usually somewhere in the 15-25mg range is a typical
starting dose but this is different from person to person and situation to situation. Once you find your “sweet spot” dose, the concentration of the tincture will determine how much of the tincture you would need to
take to get that dose. 

The best way to think about the
tinctures is in terms of how many milligrams of CBD are in each
milliliter (mL) of the oil. One full dropper measures one mL. There are measuring lines on the pipette that make it easy to get the exact amount, and the concentration of mg per mL is on the bottle for quick reference. 

For example, the lowest concentration is the 500mg 30mL tincture. This contains 16.6mg of CBD per mL (500mg divided by 30mL). Let’s say you wanted to take a 20mg dose — this means
that you would need to measure out 1.2 mL of the tincture to get that 20mg. On the other end of the spectrum is our highest concentration, the 15mL 1500mg tincture and the 30mL 3000mg tincture. These are 100mg per
mL — over 6 times as strong! To get a 20mg dose from this tincture you would only need to use 0.2 mL. See below for a breakdown of the mg per
mL of each tincture. 

30mL Bottles 

1mL dropper of 3000mg Tincture = 100mg CBD
1mL dropper of 1000mg Tincture = 33mg CBD

15mL Bottles

1mL dropper of 1500mg Tincture = 100mg CBD

Strain Specific Tinctures

1mL of 750mg and 1500mg Strain Specific Tinctures= 50mg of CBD

I can’t get my bottle open! What do I do?

The bottles can be a bit tricky
sometimes! The tinctures come with a secure safety lock similar to that of a medicine bottle. To open, you do need to apply some pressure downward while slowly turning the top to the side. Sometimes if you turn the lid too fast it will re-engage the safety lock. Sometimes setting the tincture on a hard surface (counter or table) allows for better control while opening. Please reach out to customerservice@ross.farm if
you have tried these steps and still are unable to open your bottle. 

How should I store my tincture?

For the tincture, as with any
infusion, cool, dark, and sealed are the three virtues of proper
storage. Rapid swings in temperature, exposure to light, and exposure to oxygen should be avoided as much as possible. A cabinet or a drawer is ideal! The tincture does not require refrigeration. The bottles are made of glass and therefore fragile so we recommend handling with care! 🙂

What should I expect from a Strain Specific Tincture as opposed to the Greenhouse  blend?

The Greenhouse blend tincture
is a well-balanced blend of our strains which makes it well suited for just about anything and being used any time! On the other hand, Strain Specific tinctures are for the true Hemp Connoisseur who has dated around with a lot of our ladies and found that special someone they want
to go steady with ;). If you have found a strain that works best for
your needs, we want you to be able to get those amazing effects with all the benefits of a tincture as a method of intake — no smoking/diffusing required, easy to measure dosage, and perfect for taking daily or even a few times daily!

The main game-changing benefit from the strain specific tincture is that one can choose an indica-leaning or sativa-leaning strain to take based on the reason for usage. Trying to take something before bed for sleep? Check out an Indica leaning tincture! Need something invigorating to use during the day? Get that
Sativa, son! Hybrid strain tinctures are also available for those seeking a balance of the two. 

One thing to note is that these taste strongly like the plant from which they came. We use a supercritical CO2 extraction which is the industry leading method for preserving the full
spectrum of terpenes, flavonoids, cannabinoids — all those special
compounds that make each strain unique and suited for different purposes. Be prepared — these tinctures are loaded up with these pungent (some say spicy, hempy, floral, or bitter depending on the strain)
natural compounds with no other added flavors. If you are a new tincture user, it might be better to start with our Greenhouse Blend for this reason — as a blend, its taste is more mild. Again, these Strain Specific Tinctures are great for the Hemp Connoisseur!

What is Diffusing?

Diffusers are devices used to release the active substances of our organic materials in the
form of an aerosol through the application of non-combusting heat. Combustion (with flowers and pre-rolls) means burning something and inhaling the smoke, while diffusers heat our CBD extract enough to turn it into a gas form without actually burning it. Diffusing is an extremely effective and fast-acting way to get CBD directly into your bloodstream. These are a great option for situations where you need relief right away. 

What are the ingredients in the Vibe-Vessel?

The Vibe-Vessel liquid contains only two ingredients: Organic, coconut-derived MCT oil, and our Supercritical CO2 Full-Spectrum Hemp Extract (also known as CBD crude oil). In addition to these ingredients, our seasonal offerings are flavored with terpenes derived naturally from plants. 

I already have a battery/diffuser. Will the Vibe- Vessel fit?

The vessel uses a 510 thread which is the universal industry standard for diffusers. As such, the vessel fits on all diffusers. However, our vessels are wider in diameter than most so some styles of battery do not fit the vessel itself. This is most
common with styles where the vessel drops into a recessed hole in the device — it is the hole itself which is too narrow.

Missing mouthpiece?

It does look like it is missing a
mouthpiece doesn’t it? But it’s not! This is a design feature of these vessels — the liquid inside only comes into contact with glass and silicon, no plastic! The mouthpiece is the glass tube that is on the opposite side from the threads. 

How do I charge my Stoke-Stick? 

When your package arrives, connect the stoke-stick to the USB charger and let it charge for a couple of hours. Do not use a fast/rapid charging USB port as the charger is not compatible with higher voltage USB ports. You will know the stoke-stick
is fully charged when the light on the charger turns green.

How do I use my Stoke-Stick?

To use, unscrew the stoke-stick  from the charger and screw on the vibe-vessel.

To turn the stick on and off, push
the button 5 times rapidly. The light behind the button will flash to indicate that the stick has been turned on. The button will illuminate to show that the device is firing. When you are finished diffusing, turn
the stick off to preserve the life of it and to prevent accidental
firing of the vibe-vessel. For best results, we recommend waiting a few seconds between uses so that the wick can draw more liquid to the coil. Rapidly firing the vessel without waiting between uses can cause the
wick to be burnt by the coil which can detrimentally affect the product quality. 

How do I store my Stoke Stick?

When not in use, we recommend storing the vibe-vessels in a safe location that is not subject to fluctuations in temperature or exposure to light. This will keep the vibe-vessel liquid as fresh as possible. A drawer or cabinet is ideal. Since the tank of the vessel is made of glass, we do not recommend keeping them
loose in a bag or purse as they are more fragile than vessels with
plastic tanks. 

My Stoke-Stick stopped working. What do I do?

Reach out to customerservice@ross.farm and let us know some information about the situation. Pictures are great! It is also helpful if you let us know what happens when you attempt to use the device (does the light come on, does it flash, etc). We can help you determine if the problem is specific to the Vibe Vessel or if the Stoke Stick is the issue, and help you from there! 

The Stoke Sticks are covered by a lifetime warranty through the manufacturer. This means you can contact them directly through their website, and they will supply you with a replacement (at no cost to you). Be sure to let them know the date your package was delivered. If your stick isn’t working and it’s after the 30 day period, they will offer you a replacement stick for a grand total of $10 (the cost of
shipping). If the issue has to do with the vibe-vessel or if you are not sure what the issue is, we can help you troubleshoot! 

The Stoke-Stick offers variable voltage, what does this mean?

Variable voltage allows the user to alter the amount of power produced by the device. Our stoke-sticks allow the user to select any voltage output between 3.3 volts to 4.8 volts by
simply turning a knob at the end of the stick.

The benefits of low end of the
voltage spectrum (3.3V to 4V) are that the coil stays fresher longer,
preserves the intended flavor of the terpenes, and improves the
longevity of your stoke-stick.

The benefits of the high end of the voltage spectrum (4V to 4.8V) are the different aromatic notes that result from higher temps, and larger cloud production. It is worth noting that running your stoke-stick at these higher voltages runs the risk of burning out the coil in the vibe-vessel. We recommend starting at a low voltage and slowly increasing the voltage as needed until you find your “sweet spot”

Why is the Vibe-Vessel not filled all the way?

The amount of liquid in each
vibe-vessel is measured precisely by weight (500mg or 1000mg). Some space is left empty intentionally to prevent leakage. Also, the wick of the vessel which draws the liquid to the heating element absorbs some of
the liquid as well. This may reflect what you see as the “empty” space. It is extremely rare but sometimes the Vibe Vessels can be under-filled
— if you believe that yours is not sufficiently filled, please email a
picture of it to customerservice@ross.farm and we can let you know if it
looks like the normal amount!

The liquid in my Vibe-Vessel changed colors. What up with that?

Our quality CBD oils do not contain preservatives and are full of bioactive ingredients that can change over time. These changes in color do not mean that your liquid has gone bad. All that has happened is that the natural elements in the oil have
reacted to heat, light, and sometimes, age. Each time you use your CBD vibe-vessel oil, you will be exposing it to heat and oxygen. This initiates the oxidation process, causing the oil to change colors. The older the CBD vessel oil is, the more likely it is to have gone through

How long does a Vibe-Vessel last? 

There are a lot of variables at play when gauging how long a vessel will last and it really depends on the person using the vibe-vessel. The liquid contains roughly 50% CBD by weight so a 500mg vessel contains 250mg of CBD and the 1000mg vessel
contains 500mg of CBD. 

What are hemp strains?

In the world of hemp and cannabis, the term “strain” refers to the flower’s particular variety. If you want to be a nerd like us, the scientific term is cultivar. Each cultivar of hemp flower can be classified in 3 categories – Sativa, Indica, or Hybrid. 

Sativa = Orange label, more energizing and invigorating

Indica = Blue label, deeper relaxation

Hybrid = Blue/Orange mix, super balancing, as they are a mix of both Sativa and Indica.

How do I use the pre-roll? 

The small end of the pre-roll has a little opening that you will inhale from. Light the widest end of the pre-roll while inhaling lightly.  Then take as many tokes as you want! Sometimes you may have to relight it if it goes out. 

What is combustion?

Combustion is an inhalation method of using our ladies, which means burning something and inhaling the smoke to get the effects. This is a more effective and fast-acting method for getting CBD directly into your bloodstream for the quickest effects. These are a great option for situations where you need relief right away. 

How much of a pre-roll should I smoke?

The amount varies from person to person and depends on the individual’s needs. On days where we are exceptionally stressy or needing pain relief, we smoke anywhere from a ½ gram to full gram rollie. On other days, a few puffs and we are ready to rock n’ roll!

If you know what dose you are aiming to take, the amount of milligrams of cannabinoids (CBD, CBDA, etc.) per 1 gram of flower can be found in our COA section, in the strain’s cannabinoid profile. This will let you know the amount of milligrams per 1 gram (or ½ gram) pre-roll. 

What is Salve?

Our salve is also an absolute GAME CHANGER to relieve tension and pain topically. They pack a punch of 500mg of CBD and the menthol salve has pure menthol crystals which provides us some amazing relief! Topical CBD products can help address pain or inflammation that’s at a specific area of your body. Many of our Farm-Family share their excitement in using our Salve for their headaches, migraine, joint pain, and menstrual cramps. 

How do I use the Salve? 

As a topical CBD product, the salves are intended for external use only. The benefit of topical CBD products is that they help address pain or inflammation in a specific area of your body, such as on the joints or a sore muscle. You can apply our Salve with your hands by rubbing or massaging the targeted area of your
body. Feel free to re-apply every couple of hours or as needed!

How much CBD is in the Salve?

Each 2 ounce tin of salve contains 500mg of Full-Spectrum CBD goodness!

What are the ingredients? 

Menthol Salve Ingredients:

Grapeseed Oil, Yellow Beeswax,
Organic Coconut Oil, Full Spectrum Hemp Extract, Menthol Crystals, Peppermint Oil, Eucalyptus Leaf Oil, Rosemary Leaf Oil, Sweet Basil Oil,
Spearmint Oil, Lavender Flower Oil, Ginger Root Oil, Ravensara Oil, Cinnamon Leaf Oil, Lemongrass Oil, Helichrysum Oil, Roman Chamomile Flower Oil

Tropical Salve Ingredients:

Grapeseed Oil, Full Spectrum Hemp Flower Extract, Beeswax, Lavender Flower Oil, Vitamin E, Sunflower Seed Oil, Organic Shea Butter, Organic Jojoba Seed Oil, Rosehip Seed Oil, Meadowfoam Seed Oil, Organic Calendula Flower Extract, Organic Olive
Fruit Oil, Coconut Fragrance Oil, Lime Oil, Grapefruit Oil, Orange Oil, Eucalyptus Oil, Tea Tree Leaf Oil, Roman Chamomile Flower Oil, German Chamomile Flower Oil

How do I store the Salve?

For maximum longevity, we recommend keeping the salve somewhere where it will not be subject to heat or any major temperature changes. 

How much CBD per Boujee Bear?

Each of the bears contains 15mg of CBD. 

How many Boujee Bears per Bag?

Each bag contains 10 bears. 

How many Boujee Bears should I take? 

Everyone is different but we
recommend starting with ½ to 1 bear. Each bear contains 15mg of CBD goodness. Increase your dose as needed. We do also recommend speaking to your healthcare provider for personalized dosing advice.

What are the ingredients in the Boujee Bears?

The hemp extract used in the Boujee Bears is our high concentration, Full Spectrum Greenhouse Blend Tincture. 

Other Ingredients: Corn
Syrup (From Corn), Sugar (From Beets), Full Spectrum Hemp Flower
Extract, Water, Gelatin, Citric Acid, Natural & Artificial Flavors,
Pectin (Derived From Fruits), Vegetable Oil (Coconut, Canola) and Carnauba Leaf Wax, FD&C Yellow #5, FD&C Red #40, FD&C Blue #1, FD&C Yellow #6

Are our candies gluten free?

Yes! Our edibles are all gluten free! 

Where can I find all of the ingredients and serving recommendations for each of our candies?

All of the ingredients and serving recommendations for our candies can be found in their product pages.  

What if my Edibles have melted in-transit?

While we are not responsible for packages that are affected by
weather related issues (including heat), we do offer hemp insulation as a preventative measure. Purchase it here.

Pure Fire FAQ

How much should I take at a time?
As a general recommendation, Pure Fire Foods recommends taking 1 oz of the Tonic daily. 

What is the best method of intake?
You can definitely take the Tonic as a 1 oz shot, but some may find that to be too intense a sensation. It can also be added to foods such as salad dressings, pickled vegetables, or one of your favorite recipes! 

Fire Tonic Ingredients and benefits:


• helps kill pathogens, including bacteria
• helps manage blood sugar 
• helps lower blood sugar
• regulates pH balance


• helps ease stomach discomfort and motion sickness
• helps boost immune system
• helps reduce pain and inflammation
• antioxidant effects


• ​helps boost the immune system
• anti-bacterial, anti-fungal, anti-inflammatory
• helps with detoxification
• helps lower cholesterol


• helps boost the immune system
• anti-microbial, anti-bacterial
• antioxidant rich
• helps lower blood pressure


• helps boost the immune system
• anti-bacterial, anti-microbial

• helps eliminate heavy metals from body
• helps manage blood sugar levels


• anti-inflammatory
• stimulates digestion
• helps reduce cholesterol
• high concentration of vitamins and minerals


• helps protect eyes (carnosic acid)
• helps improve memory
• anti-inflammatory, anti-bacterial
• helps boost immune system


• unfiltered, unrefined, raw
• essential minerals
• trace minerals – potassium & magnesium
• electrolytes


• helps boost immune system
• alkalizing to the body
• helps with digestion
• helps balance pH


• helps with detoxification
• helps stimulate digestion
• helps lower cholesterol
• helps circulate blood + remove toxins from blood


• increases nutrient absorption
• helps with digestion + hydrochloric acid production
• anti-microbial, helps with cold & cough relief
• natural anti-depressant


• effective anti-inflammatory (high in curcumin)
• increases antioxidant capacity in body
• linked to improved brain function
• helps with detoxification


• helps lower blood sugar
• helps protect the liver
• high in Vitamins B1, B2, B3, and C
• helps stimulate digestion

(Chaga, Reishi, Shiitake, Cordyceps, Maitake, Lion’s Mane, Turkey Tail)

• antioxidant, adaptogen, immune
system, brain, blood flow, endurance, digestion, anti-inflammatory,
anti-tumor, anti-viral, blood sugar levels, heart health, energy,

(Nectar, Chocolate varieties only)

• unrefined, low glycemic sweetener
• mineral-rich (Potassium, Magnesium, Zinc, Iron)
• vitamin-rich (B1, B2, B3, B6, C) + amino acids

(Chocolate variety only)

• antioxidants  + vitamin-rich (Magnesium, Iron)
• cardiovascular support
• contains Anandamide aka “The Bliss Factor”

How should I store the Tonic?
The tonic does not need to be refrigerated — just store it in a cool, dry place like a cabinet or drawer!

Serenity and Scott FAQ:

What are the ingredients in the Farm Fit Blush?
Shea Butter, Jojoba Seed Oil,
Beeswax, Olive Extract, Mica CI 77019, Myrrh Oil, Rosemary Leaf Extract, Magnolia Bark Extract, Iron Oxides CI 77489, CI 77491, CI 77492, CI 77499

What are the ingredients in the Farm Fit Lip Liner?
Hydrogenated Vegetable Oil, Rhus Verniciflica Peel Wax, Cera Albe (Bees) Wax, Simmondsia Chinensis (Jojoba) Seed Oil, Calcium Carbonate, Phenoxyethanol. May Contain:
Titanium Dioxide CI 77891, Manganese Violet CI 77742, Ultramarines CI 77007, CI 77013, Chromium Hydroxide Green CI 77289, Chromium Oxide Green
CI 77288, Blue #1 CI 42090, Yellow #5 CI 19140, Mica CI 77019, Iron Oxides CI 77489, CI 77491, CI 77492, CI 77499.

What are the ingredients in the Farm Fit Lipgloss?
Polybutene, Hydrogenated Polyisobutene, Iso Stearyl Neopentanoate, Spearmint, Vitamins C A E, Aloe Vera